Bin Collections
Find everything you need to know about your bin day, missed collections, what goes in each bin and how to request a new bin, a replacement bin, or repair for a damaged bin.
Find your bin collection day
Use our map to find when your next bin day will be and which bins will be collected.
Bin collection calendars
Area A
Area B
Public holidays
All bins are collected on public holidays except for Good Friday (Easter), Christmas Day (25 December) and New Year's Day (1 January). On these days, bins will be collected on the following day.
If your bin collection day falls on Good Friday 3 April, your bins will be emptied on Saturday 4 April instead. Collections will go ahead as normal on Easter Monday 6 April and ANZAC Day public holiday Monday 27 April.
How to place your bins
Please place your bins so that they can be collected safely and efficiently.
- Put bins out by 6am on your collection day.
- Leave at least one metre between bins and obstacles such as cars, poles and street signs.
- Keep at least 50cm between each bin.
- Face the front of the bin towards the road.
- Keep bins clear of trees and low branches.
- Make sure no vehicles are parked in front of bins.
- Keep the weight of each bin under 70kg.
- Ensure the contents are loose enough for the bin to empty properly.
Report a missed bin collection
If your bin has not been collected, check your collection day using the search tool above. Collection times can vary and trucks operate any time between 6am and 6pm.
If your bin was out by 6am and it appears to have been missed, please contact us within 48 hours.
If the bin was not out on time, or the missed service was not reported within 48 hours, you can arrange a paid return collection. To organise this, please contact us.
Request a bin repair or replacement
If your bin is damaged, missing or has been stolen, the easiest way to report it is to complete the form below.
Report a damaged, missing or stolen bin
Request a new bin
Request a bin set for new property
If you are moving into a newly built property, the easiest way to order a set of bins is to complete the form below.
Request a new bin set
Bin upgrade
If your bin is often full or you’re finding it hard to sort your waste, look at the How to Sort Your Waste page for some quick tips.
If you still need a larger bin, please contact us. We can talk you through your options and, if needed, arrange a visit from a Waste Educator to see what will work best. If an upgrade is approved, we will confirm any costs, arrange payment and swap the bins once payment is made.
Bin upgrades may also be available on compassionate grounds for residents with medical conditions.
What goes in each bin
Collected weekly. For food organics and garden organics only. The contents are turned into compost. Only use certified compostable liners in your kitchen caddy.
What you can put in this bin:
|
Food scarps:
- Fruit and vegetables
- Meat and bones
- Tea leaves and coffee grinds
- Bread and dairy products
- Seafood including shells
- Food leftovers and scraps
- Egg shells
- Out-of-date food (unpackaged)
|
Garden organics:
- Lawn clippings
- Leaves
- Flowers and weeds
- Small branches
- Twigs
|
Collected fortnightly. For recyclable materials that are sorted at a recycling facility. Items should be placed loose, rinsed and with lids off (lids must be placed in general waste). Do not bag recyclables.
What you can put in this bin:
Five items only.
- Paper (clean and dry, no shredded paper or tissues).
- Cardboard (flattened).
- Aluminium and steel cans.
- Plastic bottles and containers.
- Glass bottles and jars.
Collected fortnightly. For items that can’t be reused, recycled or composted.
What you can put in this bin:
- Nappies and hygiene products
- Soft plastics and scrunchable plastics
- Polystyrene and foam
- Unusable clothing and rags
- Long-life liquid cartons (for example tetrapak)
- Meat trays
- Greaseproof, baking and waxed paper
- Plastic strapping
- Pizza boxes
- General rubbish items
For detailed guidance on every item, including things that do not belong in any of these bins, please visit our How to Sort Your Waste page.
Storing your bins
Bins must be stored on your property between collections, not on the footpath or street. Bins left out can create safety hazards, lead to litter if they are knocked over and are more likely to be damaged, stolen or lost.
If your premises is vacant or untenanted, please keep your bins inside the property to reduce contamination, loss and damage.
If you cannot securely store your bins during demolition or construction, please contact us to have them removed. A fee may apply when the bins are returned at the end of this period.
See also: