Rates payments and options
Find out your options for paying rates, including when you can pay and the different ways you can make a payment. Support is also available if you are experiencing financial difficulty.
Payment options
You can choose how and when to pay your rates, depending on what works best for you.
Pay in full
You can make a one-off payment of the full amount shown on your rate notice. There are no additional costs when you pay in full.
Due date: 28 August 2026
Pay in instalments
If you are unable to pay in full, you may choose to pay your rates in four instalments across the financial year.
Fees apply when paying by instalments. Refer to your rate notice for details.
Instalment due dates:
Notices
|
Due Date
|
| First instalment |
28 August 2026 |
| Second instalment |
30 October 2026 |
| Third instalment |
8 January 2027 |
| Fourth instalment |
12 March 2027 |
Important information about instalments
- Instalments are not available if you pay late
- Any arrears and the full first instalment amount must be paid by the first instalment due date
- Payment must be received by close of business on the due date
- Late instalment payments cannot be accepted due to State Government legislation.
Flexible payments (pay weekly, fortnightly or monthly)
Flexible rate payments allow you to pay the balance gradually, spreading payments evenly across the financial year using regular direct debit payments.
This option can help with budgeting by reducing large lump-sum payments.
Ways to pay your rates
Once you have chosen your payment option, you can pay your rates using any of the following methods.
Pay online
Pay online using Payble, a secure and easy-to-use platform to make a rates payment.
You can:
- Set up payments using your credit card, debit card or bank account
- Pay your rates gradually with flexible weekly, fortnightly, or monthly payment options
- Automate payments for your four-instalment option
- Make a one-off payment
- Receive reminders notifications before payments are due
- View your current balance at any time
Set up your preferred payment option
No fees apply.
For more information about this payment option visit our Pay Rates Online page.
BPAY
Pay using BPAY through your online banking.
You will need the BPAY reference number shown on your rate notice.
Pay by post
Pay your rates through Australia Post using cash, cheque or EFTPOS from a savings or cheque account.
You can pay in the following ways:
Pay by phone
Call 1300 276 465 to make a payment over the phone using BPOINT.
Pay in person
Visit the City of Vincent Administration Building to pay your rates in person. You can pay using debit or credit card (excluding American Express and Diners Club), money order or cash.
The cashier is open Monday to Friday, 8.30am to 4.30pm.
244 Vincent Street (corner of Loftus Street)
Leederville WA 6007
Pay by mail
Detach the payment slip at the bottom of your rates notice and post it with your cheque payable to:
City of Vincent
PO Box 82
Leederville WA 6902
If you are having difficulty paying
If you are having trouble paying your rates due to a sudden or temporary change in circumstances, support is available.
We encourage you to contact the City’s Rates team as early as possible so we can work with you to find a suitable option.
Option 1: Request a special payment arrangement
If you are unable to pay your rates on time, you may apply for a Special Payment Arrangement.
A special payment arrangement allows you to make affordable weekly, fortnightly or monthly payments that must be paid in full by the end of the financial year.
Option 2: Apply for financial hardship support
Financial hardship can occur for many reasons. You may be eligible for support if paying your rates affects your ability to meet basic living needs due to circumstances such as:
- Loss or reduction of income
- Illness, injury or chronic health conditions
- Caring responsibilities
- Relationship breakdown or loss of a loved one
- Domestic or family violence
- Other unexpected financial pressures.
Each situation is assessed individually, with care and understanding.
What support is available
The City has a range of measures in place to assist eligible ratepayers. Support may include:
- Modified or customised payment plans
- Extensions to payment due dates
- Suspension of interest charges
- Suspension of debt collection while an arrangement is in place.
Support is based on your individual circumstances and ability to pay.
How to apply
If you are experiencing financial hardship, submit a Notification of Financial Hardship Form (link below) as soon as possible so the City can assess your circumstances.
Notification of Financial Hardship Form
Alternatively, you can download and complete the PDF version of the form if you wish to submit in person, post or by email.
Financial Hardship Application Form (PDF)
If you are applying for assistance for more than one property, you must submit a separate application for each property.
More information about eligibility and the assessment process is available in the City’s Financial Hardship Guidelines.
Financial Hardship Guidelines
Financial Crisis Support
Some ratepayers may be experiencing financial crisis that requires support beyond the scope of these arrangements.
The City can help connect you with financial support services provided by Federal and State government agencies.
Free, confidential and independent financial counselling is available through:
Financial Counselling Association of WA
National Debt Helpline
Change your mailing address or contact details
Report to us any changes to your details such as your name, email or mailing address and phone numbers.
It is important you let the City of Vincent know if you change your postal address or move out of your rateable property. Keeping our records up to date means we can ensure rate notices are forwarded to the correct address to avoid customers incurring any unwanted penalties, including interest on overdue rates.
If you need to change your mailing address or contact details, please use the following form:
Change of Address Or Name Form