Access and inclusion services And Resources
Accessibility support
Access and inclusion support encompasses services that empower individuals with disabilities, neurodivergence, or specific needs to participate equally in community, employment and education.
Key providers and support mechanisms available in the Vincent area include:
Service providers
Organisation
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Service Type
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Contact
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Disability Services
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The state government department responsible for policies, programs and support services for individuals with disability. Their remit is to advance opportunities, community participation and quality of life for people with disability.
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Phone:
Email:
Website: Disability Services
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Inclusion WA
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Inclusion WA works to create communities where everyone can exercise choice and control over their lives, access and participate in everyday places and activities and experience a genuine sense of belonging, inclusion and connection within their community.
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Phone: 9201 8900
Email:
Website: Home - Inclusion WA
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Disability Assembly of WA (DAWA)
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DAWA is a Collective Voice in WA made up of people with disability and their families, carers and people from the broader disability sector who volunteer their time to work together to reconnect the disability ecosystem
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Phone:
Email: [email protected]
Website: https://disabilityassemblywa.org/
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Developmental Disability WA
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Developmental Disability WA works to enhance the quality of life of people with developmental disability and their families by promoting inclusion, building community understanding, supporting access to opportunities and advocating for environments where people can participate fully and live meaningful lives.
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Phone:
Email:
Website: Developmental Disability WA - DDWA
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National Disability Services
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A leading peak body for non-government disability service organisations, providing support, advocacy and resources.
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Phone:
Email:
Website: National Disability Services
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People With Disabilities WA
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An advocacy and peak body representing people with disabilities, working towards an inclusive community.
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Phone:
Email:
Website: Home - People with Disabilities
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Dementia Australia – WA
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Dementia Australia – WA provides support, information and advocacy for people living with dementia, their families and carers, helping to build understanding, improve quality of life and promote access to services, resources and inclusive communities.
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Phone: (08) 9225 4094
Email:
Website: dementia.org.au
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WA Association of the Deaf
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WA Deaf Society Inc. provides services, support and advocacy for the Deaf community, promoting inclusion, access and participation through initiatives such as Auslan services, community connection and programs that strengthen communication accessibility and wellbeing.
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Phone:
Email:
Website: wadeaf.org.au
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Translating and Interpreting Service (TIS National)
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The Translating and Interpreting Service (TIS National) provides language support services to help people who do not speak English confidently communicate and access information, services and opportunities through professional interpreting and translation support, promoting inclusion and equitable access within the community.
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Phone: 131 450
Email:
Website: www.tisnational.gov.au
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National Relay Service (NRS)
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The National Relay Service (NRS) provides communication support for people who are Deaf, hard of hearing or have a speech communication difficulty, enabling access to phone calls and services through relay options that promote inclusion, independence and equitable participation in everyday life.
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Phone:
Email:
Website: www.relayservice.gov.au
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Carers WA
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Carers WA supports and advocates for carers across Western Australia, representing their interests and promoting recognition, wellbeing and access to services and resources that help carers participate fully in community life while supporting others.
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Phone: 1800 422 737
Email: [email protected]
Website:
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Life Without Barriers, Leederville
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Life Without Barriers works as a community to break down barriers preventing people from realising their rights and opportunities.
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Phone: 08 9208 3400
Email:
Website: [email protected]
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Rebound WA
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Rebound WA assists Western Australians living with physical disability to lead fuller, more active and more connected lives.
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Phone: 08 6143 5800
Email:
Website: [email protected]
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Youth Disability Advocacy Network (YDAN)
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The Youth Disability Advocacy Network strives to promote the rights of young people with disability aged 12 to 25 in the community and beyond.
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Phone:
Email:
Website: [email protected]
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Deaf Connect
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Deaf Connect provide whole-of-life services for Deaf and hard-of-hearing communities.
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Phone: 1800 893 855
Email:
Website: [email protected]
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National Relay Service (NRS)
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The National Relay Service assists with the deaf or hard-of-hearing to communicate on the phone.
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Phone: 133 677
Email:
Website: www.relayservice.com.au
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Translating and Interpreting Service (TIS National)
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The Translating and Interpreting Services provide interpreting service for people with limited English proficiency and for agencies and businesses that need to communicate with their non-English speaking clients.
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Phone: 131450
Email:
Website:
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Senses WA
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Senses WA provides a range of support services for people with disability and the people who care for them, including family members, support services and teachers.
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Phone: 1300 111 881
Email: [email protected]
Website: www.senseswa.com.au/
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Ability WA
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Ability WA is a not-for-profit disability service provider. They support people living with cerebral palsy, autism and other physical and intellectual disabilities, and their families, from infancy through to adulthood.
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Phone: 1300 106 106
Email: [email protected]
Website: https://www.abilitywa.com.au
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Mental health support
Mental health support in Vincent includes local community organisations and clinics. Whether you need immediate emergency support, ongoing clinical care, or psychosocial assistance, you can access free and confidential help in your area.
Service providers
Organisation
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Service Type
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Contact
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Headspace
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Headspace Osborne Park provides free and confidential wellbeing services for ages 12 to 25, and the people supporting them.
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Phone: (08) 9208 9555
Email: [email protected]
Website: https://headspace.org.au/headspace-centres/osborne-park/
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Helping Minds
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Helping Minds offering free Mental Health education, services and carer support to people aged seven and over in Western Australia
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Phone: (08) 9427 7100
Free call: 1800 811 747
Email: [email protected]
Website: Helping Minds | Free Mental Health Education, Services & Carer Support
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Uniting WA
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Programs and support to help people with mental health challenges or disabilities live independently, feel included, and stay well.
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Phone: 1300 663 298
Email: [email protected]
Website: Children, Family & Disability Services | Homelessness Support Perth - Uniting WA
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North Metropolitan Health Service – Mental Health Services
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NMHS Mental Health Services (MHS) is the State’s largest mental health service providing youth, adult, older adult, forensic and statewide mental health services in a variety of settings, including inpatient services, community mental health centres, day therapy, outreach and in people's homes.
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Phone: 9489 7200
Email: North Metropolitan Health Service - Mental Health
Website: https://www.nmhs.health.wa.gov.au/Hospitals-and-Services/Mental-Health
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Auslan translating service
As part of our dedication to making our community inclusive, we want to give everyone a chance to hear our events. If you are deaf or hard of hearing and you're a Vincent resident you can book an Auslan interpreter for any of our events for free.
An interpreter can also be booked to assist you to discuss City of Vincent matters with a staff member.
Provided by Deaf Connect, you can rest assured that all interpreters hold a NAATI certification, maintain high professional standards, abide by ethical principles and constantly participate in professional development.
Book an Auslan interpreter via the form below, or call us on 9273 6000 or email [email protected].
Customers who are deaf, hearing impaired or speech impaired can also contact the City through the National Relay Service (NRS) on 133 677 (TTY and voice calls).
Please allow three weeks to book, as interpreters might not be available on short notice.
Auslan Interpreter booking form
Cancel an Auslan Interpreter booking
To cancel an Auslan interpreter booking, use our online cancellation form, phone the City of Vincent on 9273 6000 or email [email protected].
The City of Vincent requires a minimum of three working days notice of the cancellation.
Translation services
Ciao! Salut! Ni Hao! Kia ora! G’day!
We love all languages, and we understand that sometimes it’s hard to get the message across. If it’s all sounding a bit confusing and you need a translator or a City of Vincent document interpreted, please call the Translating and Interpreting Service (TIS National) on 131 450.
From there, you can ask them to phone the City of Vincent on 08 9273 6000 between 8am – 5pm Monday to Friday for free.
You can choose from phone interpreting services that can be provided right away or pre-booked, or onsite interpreters who can visit the City of Vincent which you’ll need to book in advance.
Italian
Se avete bisogno di un interprete o di tradurre un documento per la city of vincent, vi preghiamo di chiamare il Servizio di Traduttori e Interpreti (TIS National) al numero 131 450 e chiedere di telefonare alla City of Vincent al: (08) 9273 6000.
Il nostro orario di lavoro e’ dalle 8.00 am. Alle 5 pm. Questo servizio e’ gratuito.
Il servizio interpreti si puo’ avere sia con interpreti al telefono che con un interprete che puo’ venire di persona negli uffici della City of Vincent (e’ necessario pero’ prenotare).
Vietnamese
Nếu quý vị cần một thông dịch viên hay một tài liệu của Thành phố được dịch qua một ngôn ngữ khác, hãy gọi Dịch vụ Thông dịch và Phiên dịch Quốc Gia (Translating and Interpreting Service – TIS) qua số 131 450 và yêu cầu gọi cho Thành phố Vincent qua số (08) 9273 6000. Giờ làm việc của chúng tôi là 8:00 giờ sáng – 5:00 giờ chiều. Đây là dịch vụ miễn phí.
Dịch vụ thông dịch được cung cấp bởi thông dịch viên qua điện thoại hay đến tận các văn phòng của Thành phố (tuy nhiên phải được sắp xếp trước).
Chinese
如果你需要口译员帮忙，或翻译你收到的本市府文件，请拨电话给口笔译服务处（全国总处），电话号码131 450，请他们接通文森特市市府，电话号码（08）9273 6000。本市府办公时间为上午8:00 时至下午5:00 时。服务不收费用。
口译服务可通过电话传译，或派口译员到文森特市府办公室面谈（需预约）。
Greek
Αν χρειάζεστε διερμηνέα ή την μετάφραση ενός εγγράφου του Δήμου, παρακαλούμε καλέστε την Υπηρεσία Μεταφραστών και Διερμηνέων (TIS National) στο 131 450 και ζητήστε να τηλεφωνήσει το Δήμο του Vincent στο (08) 9273 6000. Οι ώρες εργασίας μας είναι από 8.00π.μ. έως 5.00μ.μ. Δεν υπάρχει καμία χρέωση για την υπηρεσία αυτή.
Υπηρεσίες διερμηνείας είναι διαθέσιμες είτε με διερμηνείς μέσω τηλεφώνου ή με επιτόπου διερμηνείς οι οποίοι μπορούν να επισκεφθούν το Δήμο του Vincent (χρειάζεται όμως να γίνει κράτηση εκ των προτέρων).
Macedonian
Доколку ви е потребен преведувач или превод на документ издаден од oпштината, ве молиме повикајте ја cлужбата за преведување (TIS National) на 131 450 и побарајте да ве поврзат со општината винсент на (08) 9273 6000. Нашето работно време е од 8.00 часот наутро до 5.00 часот попладне. Оваа услуга не се наплаќа.
Преведувачките услуги се обезбедуваат преку преведувачи на телефон или преведувачи на терен кои можат да ги посетат просториите на општина винсент (терминот треба да се закаже однапред).
NDIS funded service providers
People living with disability may be eligible to access supports and services through the National Disability Insurance Scheme (NDIS).
NDIS-funded service providers can assist with a range of supports, including daily living, therapy services, social and community participation, employment assistance and specialised supports.
To learn more about the NDIS, eligibility requirements or to search for registered providers, visit the NDIS website.
NDIS Provider Finder
Inclusive Employment Australia
Inclusive Employment Australia is a specialist disability employment program. It assists people with disability, injury or health condition to prepare for, find and maintain work and grow their career.
It replaced the Disability Employment Services (DES) program on 1 November 2025.
The program places participants at the centre of the service. It improves and simplifies services for people looking for work, as well as for employers and service providers.
For more information on Inclusive Employment Australia, please visit their website.
Inclusive Employment Australia | Department of Social Services