Contact Us
Got a burning question, a compliment or a general pondering to do with anything Vincent? Never fear – we are here to help and assist.
Administration & Civic Centre
For all administrative queries, our Customer Service Centre is open Monday to Friday (except public holidays) from 8.00am - 5.00pm. For anything relating to Statutory Planning however, available times are 8.30am - 4.30pm.
Give our friendly team a bell on (08) 9273 6000, drop us a line at mail@vincent.wa.gov.au or pop in to visit us below.
Street address: 244 Vincent Street (corner of Loftus Street), Leederville, Western Australia, 6007
Postal address: PO Box 82, Leederville WA 6902
Tel: (08) 9273 6000
TTY: National Relay Service 133 677
After Hours Emergencies
In the unfortunate event of an emergency (that does not require police attendance), you can contact our Ranger Services team on 9273 6061 outside of business hours. Remember folks – this is for emergencies only!
Not sure what constitutes an after-hours emergency? Here are a few examples:
- Vehicles obstructing driveways or access to properties
- Dog attacks
- If you’ve booked a hall or reserve and you cannot access it
- Major damage to public property that poses a risk to members of the public
For all other non-emergency issues, contact us during office hours and we will investigate for you.
Some examples of non-emergency issues include:
- Reporting graffiti
- Rubbish collection
- Tree pruning
Remember, if you are involved in a life-threatening emergency (medical, serious crime, fire), contact ambulance, police, or fire by calling 000 immediately. If you have a non-emergency but still need police to attend, call 131 444. This number is for incidents regarding anti-social behaviour, late night noise complaints, etc. Alternatively, give your Local Police Team a call to discuss local policing matters where you don’t need their attendance.
Feedback and Complaints
We love a good compliment, and if you have a complaint, we’re all ears for that too. So if you have feedback of any kind – positive or negative - please complete our Compliments and Complaints form.
To submit your feedback, simply click here.
Report it
Got something to report? Let us know by submitting a form here, or give us a call.
Contacting the Mayor and Councillors
If you need to contact the Mayor and/or Vincent Councillors, please click here.
Travelling to the City of Vincent
If driving is out of the equation, why not walk, cycle or take public transport to the City of Vincent Administration or Library and Local History Centre? We’ve got some super-handy tips for ‘Travelling Smart’ via our access guide ActiveTransport. See you soon!
Access for everyone
We’re all about inclusion and accessibility for everyone. So…
- To view accessibility information for the City of Vincent Administration and Civic Centre, click here.
- For a translator or interpretation of a City of Vincent document, click here. (It’s also handy to know that all City of Vincent documents are available in alternative formats upon request – just ask!)
- For info on booking an AUSLAN interpreter, click here.
Parking
- Limited short-term, day parking is available out the front of the administration building, with entry off Vincent Street.
- Parking for three hours (3P) is available in the northern section of the Loftus Centre Car Park, with entry off Loftus Street.
Please make sure you check the relevant signs for correct details!
Festive season opening hours
During the ‘silly season’, it’s important to know that our opening hours do change for the Administration and Civic Centre, the Library and Local History Centre and Beatty Park.
Vincent Library & Local History Centre
You can call the Library & Local History Centre team on (08) 9273 6090
99 Loftus Street, Leederville, Western Australia, 6007
Telephone: (08) 9273 6090
Email: library@vincent.wa.gov.au
Website: library.vincent.wa.gov.au
Beatty Park Leisure Centre
220 Vincent Street, North Perth, Western Australia, 6006
Telephone: (08) 9273 6080
Email: reception.bp@vincent.wa.gov.au
Website: www.beattypark.com.au