Contact Us

Customer Service Centre

Our Customer Service Centre and Cashier has been relocated to the The City of Vincent Library and our service hours have been adjusted to accommodate this move.

Phone: (08) 9273 6000 (Monday to Friday between 8.30am - 5pm)

In person: City of Vincent Library - 99 Loftus Street, Leederville, Western Australia.

Monday to Friday from 9am  - 5pm (except public holidays)

*Please note - Cashier hours 9.00 - 4.45pm (except public holidays)

Postal address: PO Box 82, Leederville WA 6902

Relay and accessible services:

Use a phone interpreter (non- English speakers): 131 450

Teletypewriter phone: 133 677

Voice Relay phone: 1300 555 727

Language interpreters, including Auslan, are available for in person meetings and City hosted events and services free of charge. These services must be pre-booked. Contact us to book your interpreter.

Report a Problem

Got something to report? Let us know by completing the Report It form.

Compliments & General Complaints

We love a good compliment, and are always looking for ways to improve our services. So if you have feedback of any kind - please complete our Compliments and General Complaints form.

If you are unable to complete the form, you can contact us via phone or in person on the details above. We can arrange an interpreter for languages other than English, including AUSLAN, if you need one.

Fraud, Corruption & Code of Conduct Complaints

If you have a serious complaint, we're all ears for that too. The City takes all complaints seriously and will respond and investigate promptly. If you have a complaint to report please complete our Fraud, Corruption & Code of Conduct Complaint form.

If you are unable to complete the form, you can contact us via phone or in person on the details above. We can arrange an interpreter for languages other than English, including AUSLAN, if you need one.

Other Facilities & Services 

After Hours Service & Rangers

Phone: 9273 6061 (after hours phone service)

Email: mail@vincent.wa.gov.au

Hours of service:

Monday to Friday 6:00am - 11:00pm

Saturday & Sunday 7:00am - 11:00pm

Administration & Civic Centre

Phone: (08) 9273 6000 (Monday to Friday between 8.30am - 5pm)

If you require in person assistance, the Statutory Planner will be available between 9.00am - 12.00pm and 1.00pm -4.00pm

Email: mail@vincent.wa.gov.au

Address: 244 Vincent Street (corner of Loftus Street), Leederville, Western Australia, 6007

Postal: PO Box 82, Leederville WA 6902

Vincent Library & Local History Centre

Phone: (08) 9273 6097

Address: 99 Loftus Street, Leederville, Western Australia, 6007

Website: library.vincent.wa.gov.au

Beatty Park Leisure Centre

Telephone: (08) 9273 6080

Address: 220 Vincent Street, North Perth

Website: www.beattypark.com.au

Vincent Community Centre