Contact Us
Customer Service Centre
Administration & Civic Centre
Phone: (08) 9273 6000 (Monday to Friday between 8.30am - 5pm) Cashier 8.30am - 4.30pm
If you require in person assistance, the Statutory Planner will be available between 9.00am - 12.00pm and 1.00pm -4.00pm
Email: mail@vincent.wa.gov.au
Address: 244 Vincent Street (corner of Loftus Street), Leederville, Western Australia, 6007
Postal: PO Box 82, Leederville WA 6902
Relay and accessible services:
Use a phone interpreter (non- English speakers): 131 450
Teletypewriter phone: 133 677
Voice Relay phone: 1300 555 727
Language interpreters, including Auslan, are available for in person meetings and City hosted events and services free of charge. These services must be pre-booked. Contact us to book your interpreter.
Report a Problem
Got something to report? Let us know by completing the Report It form.
Compliments & General Complaints
We love a good compliment, and are always looking for ways to improve our services. So if you have feedback of any kind - please complete our Compliments and General Complaints form.
If you are unable to complete the form, you can contact us via phone or in person on the details above. We can arrange an interpreter for languages other than English, including AUSLAN, if you need one.
Fraud, Corruption & Code of Conduct Complaints
If you have a serious complaint, we're all ears for that too. The City takes all complaints seriously and will respond and investigate promptly. If you have a complaint to report please complete our Fraud, Corruption & Code of Conduct Complaint form.
If you are unable to complete the form, you can contact us via phone or in person on the details above. We can arrange an interpreter for languages other than English, including AUSLAN, if you need one.
Other Facilities & Services
After Hours Service & Rangers
Phone: 6324 0329 (after hours phone service)
Email: mail@vincent.wa.gov.au
Hours of service:
Monday to Friday 6:00am - 11:00pm
Saturday & Sunday 7:00am - 11:00pm
Vincent Library & Local History Centre
Phone: (08) 9273 6097
Address: 99 Loftus Street, Leederville, Western Australia, 6007
Website: library.vincent.wa.gov.au
Beatty Park Leisure Centre
Telephone: (08) 9273 6080
Address: 220 Vincent Street, North Perth
Website: www.beattypark.com.au
Vincent Community Centre
Telephone: (08) 6112 5808
Address: 99 Loftus Street, Leederville WA 6005
Website: www.vincent.wa.gov.au/communitycentre