Report an issue or request a service 

If you have spotted something that needs our attention, it's easy to let us know using Snap Send Solve. Potholes, broken footpaths, fallen branches, graffiti, verge maintenance and more can be reported using the form below or on your phone using the App.

If the issue is urgent or creating an immediate safety hazard call us on 9273 6000.

Report the Issue

Upload a photo of the issue you are reporting and follow the steps for Snap Send Solve using the blue button below.

You can also report an issue using the Snap send Solve App on your mobile phone.

Bin collection issue

Household bins are collected between 6am and 6pm - truck rounds might vary due to operational requirements.

If your bin was out by 6am and hasn't been emptied, please contact our Customer Relations team during business hours on 9273 6000.