Privacy Policy

What this policy covers

We, the City of Vincent, take our privacy obligations seriously and we’ve created this Privacy Policy to explain how we treat your personal information collected on this website. Personal information is information we hold which is identifiable as being about you.

Our collection, use and disclosure of your personal information is regulated by the Australian Privacy Principles under the Privacy Act 1988. You can find more information about your privacy rights at the Privacy Commissioner's website. (External link)

The software platform this website runs on and associated technology operations are provided by Market Creations Agency. Click this link for the Privacy Policy governing their service. (External link)

The software platform our e-newsletters, including our monthly e-newsletter, business e-news and library e-news is provided by Mailchimp. Click this link for the Privacy Policy governing their service. (External link)

The software platform our Approval Self-Assessment Tool is provided by Jotform. Click this link for the Privacy Policy governing their service. (External link)

The software platform our Library’s Online Membership Registration is provided by Sirsi Dynix. Click this link for the Privacy Policy governing their service. (External link)

Collection of personal information 

We collect information from you when you submit a form on this website. This includes your email address and additional demographic information as provided by you on the registration form.

Please note you are able to browse any publicly accessible sections of this website completely anonymously without signing up.

The information is collected in one or more of these ways:

  • Through disclosure of such information by you through our website. This includes submitting a form/permit, subscriptions to our monthly communication, signing up to the Library’s Online Membership, applying for grants, planning/building applications etc.
  • Over the phone to City staff
  • Generic user use including page visits

How we use this information we collect 

We collect this information to:

  • communicate information to you about the latest news in Vincent, share community engagement opportunities, events and other initiatives
  • respond to enquiries and otherwise engage with stakeholders
  • assess applications for approvals including building/planning applications, filming permits, event applications and other relevant applications
  • keep record of borrowed books and other items including Ebooks

External links

Our website may contain links to other websites. Those links are provided for convenience and may not remain current or be maintained. We are not responsible for the privacy practices of linked websites and we suggest you review the privacy policies of those websites before using them.


While no online service is completely secure, we work very hard to protect information about you against unauthorised access, use, alteration, or destruction, and take all reasonable measures to do so.

Requesting access or correcting your personal information

Subject to applicable local laws and regulations, you may have some or all of the following rights with respect to your personal data:

  • to access your personal data and to rectify any inaccuracies within that personal data
  • to request for the erasure of your personal data residing with us
  • to request your personal data in portable, machine-readable format
  • to withdraw your consent to our processing of their personal data

If you wish to contact us with a request relating to personal information we hold about you, please use the contact details set out below including your name and contact details. We may need to verify your identity before providing you with your personal information.

In some cases, we may be unable to provide you with access to all your personal information and where this occurs, we will explain why. We will deal with all requests for access to personal information within a reasonable timeframe.


A cookie is a block of data that is shared between a web server and a user's browser. Cookies, and the information collected through them, are used by Market Creations Agency to make this website more efficient.

Contact us

For further information about our privacy policy and related information practices, or to access or correct your personal information, or make a complaint, please contact us on

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