Report a damaged, missing or stolen bin

Reporting bins that have been damaged, lost or stolen and require to be repaired or replaced.

Bin type and size*This field is required.
If damaged, what part of the bin requires repair?
Terms and conditions
  • If a bin is damaged, then the City will assess whether it needs to be repaired or replaced.
  • Damage to wheels and lids can be fixed by replacing this item solely.
  • There is no charge to repair/replace a bin if the damage is due to vandalism or normal wear-and-tear.
  • Bins will only be replaced if the damage is beyond repair.
  • Bins must be empty to be repaired and be placed on the verge prior to 6am on the day of repair. If possible, place bin upside down on verge. 
  • This type of request cannot be anonymous.
  • Once bins are repaired or replaced with a new bin, place them on the inside of your property boundary as soon as possible.

A City officer will be in contact with you within two business days to confirm the next steps.

 
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