City of Vincent Accessibility Statement
The City of Vincent is committed to making our information, services, facilities and events accessible and inclusive for everyone. We are continually working to improve our accessibility and remove barriers to participation.
Our commitment to accessibility is guided by our Access & Inclusion Plan (AIP), which outlines how we are improving access and inclusion across our services, facilities, information and events.
More information is available on our Disability, Access and Inclusion pages.
Website accessibility
We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA wherever possible and continue to improve the accessibility of our website.
We recognise that some content may not yet be fully accessible and are working to address these issues.
Website accessibility features:
Responsive design
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Our website is designed to respond to the type of device being used and to display in the most effective way.
This includes personal computers, laptops, tablets and mobile phones.
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Page Zoom
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This website supports page zoom which increases text size and adjusts the layout.
You can zoom using your browser settings or by holding Ctrl (or Command on Mac) and pressing the + or - key.
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Changing Text Size
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Users can increase or decrease the size of the text on the website header and tiles using the A+ or A- icons on the toolbar at the top of the page.
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Universal Keyboard Access
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You can navigate the website using the keyboard.
Press the Tab key to move between links, form fields and interactive elements and press Enter to select the option.
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Colour Contrast
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Our website has a high contrast colour scheme to assist people with vision impairment.
The colour contrast can be set to high or low using the ‘High Contrast’ toggle on the toolbar at the top of the page.
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Text Layout
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We use clear and descriptive headings and links, with the most important information appearing at the top of the page.
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Assistive Technology
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The website is designed to support assistive technologies, such as screen readers, which help people navigate and access content using audio or braille output.
We continue to improve accessibility and welcome feedback if you experience any barriers when using these tools.
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Alternative Formats
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Many documents on this website are available as PDF (Portable Document Format) files.
If you require information in another format, we can provide alternative formats on request where practical, including:
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National Relay Service
Community members who are deaf, hard of hearing or have any communication disability can contact the City through the National Relay Service (NRS) on 133 677 (TTY and voice calls) or via the National Relay Service Access Hub.
Translation and Auslan Interpreters
Language interpreters are available free of charge by calling the Translating and Interpreting Service (TIS) on 131 450 and asking to be put through to the City of Vincent.
You can also pre-book a language or Auslan interpreter for a phone call, video call or in-person meeting, free of charge, by contacting us to request this in advance.
Contacting us
You can contact the City via the following ways:
Phone: 9273 6000
Email: [email protected]
In person: 244 Vincent Street, Leederville WA
Social media: Facebook or Instagram
Website: vincent.wa.gov.au/contact-us
We understand some community members may need a support person when communicating with the City.
We welcome you to bring a support person with you when meeting with us in person, or to use the assistance of a support person over the phone or via video call.
Let us know if you have difficulties using this site
If you find anything on the site difficult to use please contact us with details of your experience.
All feedback regarding the accessibility or usability of this website is welcome and will be carefully considered.