If you are experiencing problems paying your rates and service charges this year, we have a range of measures in place to assist you.

We encourage you to remain in contact with our rates team if you experience problems in meeting the terms of your payment plan, as other options may be available.

More information can be found in our Financial Hardship Guidelines.

Please note: If you are applying for assistance for more than one property, you must complete a separate application form for each property, as the nature, type and ownership of each property may differ.