All residents contribute to the vibrant social, economic and cultural life of our community, and the City of Vincent is committed to ensuring that services, events, buildings, facilities and information provision within its control are accessible to all members of the community. This includes meeting the specific requirements of people with disability, carers, seniors, children, parents and people from culturally and linguistically diverse backgrounds and is supported by our Access and Equity Policy.

What is Access and Inclusion?

Access is about ensuring all people are able to access information, services and facilities.

Inclusion is about ensuring that all people, regardless of age, ability, gender, nationality or religion can fully participate in activities and services in the same way as any other member of the community.

Disability ACCESS AND INCLUSION PLAN 2017-2022

The City's Disability Access and Inclusion Plan (DAIP) 2017-2022 ensures we develop and implement strategies to enable people with disability to equally participate and be included in their community. The DAIP 2017-2022 was developed with significant community consultation during the review period and lodged with the Disability Services Commission.  

DAIPs assist public authorities to strategically plan and implement improvements to access and inclusion across seven (7) outcome areas including:

Outcome One: Services and Events
Outcome Two: Buildings and Facilities
Outcome Three: Information and Communication
Outcome Four: Quality Service
Outcome Five: Complaints Mechanism
Outcome Six: Consultation Processes
Outcome Seven: Employment

An additional eighth outcome area has been voluntarily included with the City's DAIP, based upon stakeholder feedback:

Outcome Eight Policy and Procedures         

Click the following links to download the DAIP:

Full length DAIP 2017-2022 word doc

Full length DAIP 2017-2022 graphic design

Summary DAIP 2017-2022

Alternative formats are available upon request.

Accessible City of Vincent

Accessible Beatty Park

Accessibility of Community Facilities

ACROD Parking

Angelfish Swimming Lessons at Beatty Park

Books On Wheels

Hyde Park Accessible Playground

Liberty Swing

Verge Mowing Assistance

Support Services

National Disability Insurance Scheme (NDIS)

Helping Minds

Interpreter Service

Translation Service

More Information

Rights and support for people with disability

The Australian Human Rights Commission leads the implementation of the Disability Discrimination Act 1992. This Act makes disability discrimination unlawful and aims to promote equal rights, opportunities and access for people with disability. Complaints about discrimination and breaches of human rights can be made to the Australian Human Rights Commission at any time.

If you have a complaint or have something you wish to advise us of, then you can call us on 08 9273 6000 or submit it via our simple online form here.

Commonwealth Respite and Carelink Centre

Commonwealth Respite and Carelink Centres are information centres providing free and confidential information on community aged care, disability and other support services available locally, interstate or anywhere within Australia. They provide a single point of contact for the general public, service providers, general practitioners and other health professionals for information on community, aged and disability services and carer support. The Centres can also assist with information about costs for services, assessment processes and eligibility criteria.

You can contact your nearest Commonwealth Respite and Carelink Centre by phoning a national telephone number 1800 052 222.

Local Coordinators

The Disability Services Commission is a government service which employs Local Coordinators (LCs) to assist people with disability to plan, organise and access supports and services which enhance their participation in and contribution to their local community. Through local knowledge, LCs work with family members and others involved in supporting people with disability and work to help make local communities more inclusive and welcoming. 

Find an LC in your area on the Commission’s website or phone 9426 9352.

More information and Feedback

The City welcomes ongoing feedback relating to any access and inclusion experiences within Vincent. Please contact the Community Partnerships team by calling 9273 6000, emailing or submitting a simple online form here

Language Assistance:

National Relay Service (NRS) 133 677 (TTY/ voice calls) or

Speak and Listen: 1300 555 727

Translating and Interpreting Service: 131 450