Business Plan

Starting a new business, expanding, or taking over an existing one can be very exciting, and overwhelming.

In order to start out on the right foot, we highly recommend having a business plan before starting your approval process. It will help you to:

  • have a better overview of the road ahead of you
  • define your objectives
  • organise your priorities
  • map out how to achieve your goals
  • manage the potential risks
  • gain control over your processes
  • help organise your finances

In this section, we will provide you advice on how to build your business plan and ensure you are prepared to embark on your new business adventure.

Have a clear business idea

Before to start any paperwork, take a moment and ask yourself the right questions about your business:

  • What services will you be providing?
  • Who will benefit from your services?
  • Where (geographically) would your business thrive?
  • Are there similar businesses operating in same area?
  • What would my operating hours be?
  • What type of space would your business require?
  • Will your business generate any nuisance (sound, pollution, light etc.) that would affect surrounding businesses/properties?
  • Etc.



Contact Small Business Development Corporation

For nearly forty years, the Small Business Development Corporation (SBDC) has helped thousands of small business operators by providing relevant and practical support for every stage of their business. The SBDC offers a wide range of State Government-funded resources, tools and services to help small businesses in Western Australia start well, survive and thrive.

The City of Vincent is proud to be a signatory to the SBDC’s Small Business Friendly program, an initiative that recognises and supports local governments that are committed to actively supporting small businesses in their local area.

Starting a business

The SBDC’s starting a business guide provides you with all the tools you need to start and run your business with confidence. It includes information about:

Steps to Starting a Business

Starting a Business Free Workshop

Essential business skills

Business planning

Licences and permits

Business structures

Business names

Franchising

You can also access relevant information on the SBDC website about tax reporting requirements, employer obligations and closing or selling your business.

Buying a business

If you are taking over an existing business, you can visit:

Buying a Business

Workshops

The SBDC offers practical business skills workshops covering a variety of key topics for new and prospective small businesses, including the free “Starting a Business” workshop. Available both online and in-person, these business skills workshops help you to develop and improve your small business skills.

SBDC Workshops calendar

For further information, visit SBDC website or call 133 140.



Build your business plan

Once you have all the relevant information, you can build your business plan.

Business Plan template      

 

More information

If you need further information, contact the City of Vincent Business Support on (08) 9273 6000 or business.support@vincent.wa.gov.au.

Application Plan

Now that you have a clear Business Plan, the City will help you build your Application Plan to ensure you have applied for the right approvals to operate your business.

Finding out which approvals you will need to apply for can be tricky but we’re here to guide you in the right direction.

Understand the different types of approvals

There are three types of approvals you might need to run your business.

Planning approvals

A planning approval, also known as a development approval, is a legal document that gives permission for development to occur on a particular piece of land.

Development includes the use of a premises to operate a business, completing internal and external works such as fit outs, and adding or changing signage.

Building Permits

A building permit is a legal approval from the City of Vincent to carry out building work including internal fit-outs, and additions and alterations to the building. The building permit ensures that the building work complies with current building standards so that the building is safe and fit for use.
When there is a change of use, for e.g. office to small bar, an occupancy permit is required from the City of Vincent before occupying and using the building.

Health approvals

A health approval may be required for matters such as food and liquor premises, beauty therapy as well as noise generating premises such as gyms.
Local governments are responsible for administering appropriate planning controls for development; and making sure businesses and residents comply with the Public Health Act 2016, and Building Act 2011 and Building Code of Australia. Being unware of local government application and approval requirements can be a costly mistake as it could lead to delays in opening your business.

Applying for development approval, building permit, occupancy permit and health approval are separate processes, controlled under different legislation.




Complete the Approval Self-Assessment Tool

Our Approval Self-Assessment Tool will give you a better understanding of the type of approvals your business may be required.

This tool is really easy to use and will only take you 10 minutes to complete. After completion, you can request a Pre-Lodgement Meeting with our Business Support team for further assistance prior to lodging your applications.




Get in touch with us

Once the Approval Self-Assessment Tool is completed, a member of our Business Support Team will contact you to organise a Pre-Lodgement Meeting.

During this meeting, our team will:

  • Review your Approval Self-Assessment Tool answers
  • Confirm the approvals you are required to lodge, including approvals, permits & licences
  • Build your Application Plan

Our support is free.

If you have not heard from us or have any further questions, please contact Business Support on (08) 9273 6000 or email business.support@vincent.wa.gov.au.

More information

If you need further information, contact the City of Vincent Business Support on (08) 9273 6000 or business.support@vincent.wa.gov.au.

Planning

In this section, you can access all our planning application information.

Once you have your application plan, you can start applying for the planning approval(s) - or development approval - required for your business to run.

Fill Out Form(s)

Download and fill out the relevant forms.

Both of the following forms are needed for an application for planning approval:

Planning Approval Application Form

Metropolitan Region Scheme (MRS) Form 1

The following form is needed for an application for a Section 40 Certificate:

Section 40 Certificate Application Form

Not sure which form(s) you need to fill out?

Go back to our Application Plan Page and complete our Approval Self-Assessment Tool or contact the City of Vincent Business Support on (08) 9273 6000 or business.support@vincent.wa.gov.au.

Lodge and Pay

Once your form(s) are filled out, you can lodge and pay for your application.

Information to Submit

A checklist outlining what information you need to submit is included on your application form.

More detailed checklists are available on our Planning Forms, Checklists, Policies and Information Sheets page.

Submitting an Application

Applications for planning approval can be submitted and tracked through our Online Portal.

Applications for a Section 40 Certificate can be submitted by sending them to mail@vincent.wa.gov.au.

Applications Fees

Application for Planning Approval

Change of Use Application (e.g. to change the use of a building from a shop to a restaurant) - $295

Works Application (e.g. to add signage, extend a building or upgrade the facade) - $147 for works with an estimated cost of $50,000 or less. For works with a higher estimated cost, the application fee is a percentage of the estimated cost of works.

Additional fees may apply for public consultation if this is needed for your application.

Application for Section 40 Certificate $73

Initial Check

Before we accept your application for assessment, our team will review it to make sure you have submitted all the information we need.

If we need anything else, we will be in touch with you via phone or email to let you know what we need.

Once we have all necessary information, we will send you an email to confirm that your application has been accepted for assessment.

Initial Assessment

Once your application is accepted, our team will complete an initial assessment of it against the relevant policies and requirements.

We will also send your application to other teams for advice, and we will confirm if it needs public consultation.

The full application process can take up to 90 days, and we look to prioritise and process small business application as soon as possible.

You will be provided with the contact details of the team member assessing your application. During this time you can contact them if you would like an update on your application or need any assistance.

Public Consultation (if needed)

Once we complete the initial assessment, we'll prepare your application for public consultation if this is needed.

The consultation period is generally 14 days. It can be up to 28 days depending on the type of application.

Public consultation involves letters being sent to surrounding properties to provide them with the details of your application and the opportunity to provide comments. The application details will also be put up on our website.

We may also need you to organise for a sign to be placed on site and for a newspaper advertisement. If this is needed we will let you know and assist you with this.

Request Additional Information (if needed)

Once we complete the initial assessment, and after public consultation has been completed (if needed), we may need more information from you.

This may include updated plans, updated business details or some written justification. This may be needed in response to our assessment of your application against the relevant policies and requirements, or in response to any comments received during consultation. 

We will be in touch with you via phone or email to let you know what we need, and we can also set up a meeting to talk through you through this. 

The timeframe to provide any information requested is generally 21 days. 

Decision

You will be notified by email of the City's decision on your application.

If approved, please check your conditions of approval as there may be additional steps you need to complete to satisfy these conditions before you start operating your business or start any works.

What if my application is not approved?

If your application is not approved, you may submit a new application after you have made the necessary changes or updates.

Alternatively, you may appeal to the State Administrative Tribunal for a review of the City's decision on your application.

More information

If you need further information, contact the City of Vincent Business Support on (08) 9273 6000 or business.support@vincent.wa.gov.au.

Building

In this section, you can access all our building permits forms.

Once you have your application plan and your planning approval(s) has been granted (if relevant), you can start applying for the building permits.

Fill out form(s)

Download and fill out the relevant Building Permit forms.

Building Permit

Demolition Permit

Occupancy Permit

Not sure which form(s) you need to fill out?

Go back to our Application Plan and complete our Approval Self-Assessment Tool or contact the City of Vincent Business Support on (08) 9273 6000 or business.support@vincent.wa.gov.au.

Lodge and pay

Once your application form is filled out, you can submit and pay for your application.

Applications fees

Building Permit

Building application fees vary, depending on the estimated value of the building work.

For more information, visit Building Application Forms and Fee Schedule.

Demolition Permit
Occupancy Permit

Preliminary review

Before we lodge your application, our Business Support Team will review your application and make sure your application form has been filled in correctly and all relevant documents have been provided.

If there are missing documents or the application form is incorrect, we will contact you via phone or email to request more information.

Assessment & site inspection (if applicable)

Our Building Services Team will assess your application and make a decision on your application within 10 business days.

If additional information is required, the City will request that in writing. The information must be provided to the City within 21 calendar days.

For Occupancy Permit applications, we will contact you to organise a site inspection as part of the assessment process.

During this time, you can track your application via {LINK}.

Decision

You will be notified in writing the City's decision on your application.

What if my application is not granted?

If your application is not approved after assessment, you may submit a new application after you have made the necessary changes / updates. Alternatively, you may appeal to the State Administrative Tribunal for a review of the City's decision on your application.

More information

If you need further information, contact the City of Vincent Business Support on (08) 9273 6000 or business.support@vincent.wa.gov.au.

Health

In this section, you can access all our health approvals.

Once you have your application plan and your planning approval(s) and building permits have been granted (if relevant), you can start applying for the health approval(s).

Fill out form(s)

Download and fill out the relevant Health Approval forms.

Depending on your business type, you may need to fill in multiple health forms. Further information on each type of application listed below, can be found here.


Food business

Most food businesses are required to be registered under the Food Act 2008. A business must not operate without registration. 

Food business registration / application form 

Food business registration / application form (kitchen hire businesses only)

Section 39 certificate application form (liquor licensed premises only)


Public building

Public buildings are any buildings or spaces, where people may assemble in a particular place at a particular time for a particular purpose.

Typical examples of public buildings are pubs, nightclubs, small bars, theatres and cinemas, training centres, halls / function rooms, churches, sporting stadiums.  

Public building application Form 1 (Application to construct, extend or alter a public building)

Public building application Form 2 (Application for a Certificate of Approval - submitted after the public building has been constructed)

Public building application Form 3 (Application to vary a Certificate of Approval)

Public building application Form 5 (Certificate of Electrical Compliance - signed by a licensed electrician)

Public building account details form

Section 39 Certificate application form (liquor licensed premises only)


Lodging House

A lodging house is any premises where more than six (6) persons (other than direct family members) reside, for hire or reward. 

Lodging house registration / application form

Lodging house - notice of change of ownership form


Mobile Food Vendors

Mobile and temporary food vendors are welcome to trade at events at the City of Vincent. 

Food vendors can apply for either a one-off event specific permit, or an annual permit that allows you to trade at two or more occasions at any approved event in the City per financial year!

Food stallholder / van permit application form


Skin penetration / Hairdresser / Beauty Premises

'Skin penetration procedure' includes many beauty therapy treatments (such as waxing), tattoos (including cosmetic tattoos), piercings and acupuncture. Skin penetration premises operators are required to notify the City and submit an application form.

Skin penetration and hairdresser notification / application form


Not sure which form(s) you need to fill out?

Go back to our Application Plan and complete our Approval Self-Assessment Tool or contact the City of Vincent Business Support on (08) 9273 6000 or business.support@vincent.wa.gov.au.

Lodge

Once your form(s) are fill out, you can lodge your applications by e-mailing them to mail@vincent.wa.gov.au

Please ensure you have attached all relevant information and documentation as required on the forms. Your application will not be accepted unless it is complete. 

Review

Before your application is accepted by the City, our team will review your application(s) and make sure you have filled out the form(s) correctly and attached the relevant documentation.

We will be in touch with you via phone or email to require further information or to notify you your applications have been accepted for assessment.

Assessment and Fees

An Environmental Health Officer (EHO) will review and assess your application. 

The EHO will be in touch to discuss any items requiring further clarification. 

The time taken to assess your application will be dependant on how complete your application is. 

You will receive an invoice for payment of the relevant fee for each application submitted. 

Fees

Food business registration $208.00
Food business registration (kitchen hire premises only) $208.00
Food business notification $52.00
Section 39 Certificate application $208.00
Public building Form 1 (high risk) $871.00
Public building Form 1 (medium risk) $521.00
Public building Form 1 (low risk)  $365.00 
Public building Form 2 No fee
Public building Form 3  No fee
Public building Form 5 No fee
Public building account details form No fee

Lodging house registration

$200.00
Lodging house - change of ownership No fee
Food stallholder / van permit application (annual permit) $150.00
Food stallholder / van permit application (one-off permit) $80.00
Food stallholder / van permit application (not for profit organisation, City of Vincent registered food businesses) No fee 
Skin penetration / hairdresser application $156.00

On-site inspection (part of the assessment)

The Environmental Health Officer assigned to your application will need to undertake an inspection of the premises before you open. 

This will be to check if is compliant with the relevant food safety, public health, public safety and access requirements. 

The on-site inspection can take up to two hours.

DO NOT leave your inspection to the last minute. It is recommended you book your inspection at least 2 weeks before you plan to open your business. This is because if anything is picked up at the inspection, it can be rectified, and is less likely to delay your opening.  

Decision

You will be notified in writing the City's decision on your application.

More information

If you need further information, contact the City of Vincent Business Support on (08) 9273 6000 or business.support@vincent.wa.gov.au.

Business Promotion

In this section, we'll help you to promote your business.

Whether you're just starting out or already have a business, it's important to know about all the support you can get to grow your business.

Small Business Development Corporation support

SBDC is providing a wide range of resources to help you to marketing your business:

8 steps to marketing your business

Marketing and promotion

Market research

Digital marketing

Learn more about your Town Centre

Town Centre Place Plans

The City of Vincent Town Centre Place Plans have been developed as a set of ‘place based’ strategic documents to guide the direction of funding and resources in the City’s town centres. The documents guide the implementation of all major initiatives in the town centres.

Place Planners manage the public realm of their respective Town Centre, provide a conduit between businesses and the City, facilitate the implementation of their respective Place Plan and work collaboratively with the local Town Team.

Learn more about Town Centre Place Plans.

Join a Town Team

Town Teams are not-for-profit social organisations working to enhance their local communities and comprise of residents, community organisations and local business representatives.

Learn more about the Town Team in your area:

North Perth Local

Mount Hawthorn Hub

Leederville Connect

The Beaufort Street Network

Northbridge Common

The Pickle District

Use the public space

The City of Vincent supports businesses to utilise public spaces to create vibrant places. We encourage businesses to think outside the box to utilise our streets, town centre parks, and civic squares to engage customers and enhance the streetscape.

Business enhancements and activities you might like to consider are shown on the interactive image below. Enhancements could include installing seating, displaying goods or cooking food.

Start public space activation

More information

If you need further information, contact the City of Vincent Business Support on (08) 9273 6000 or business.support@vincent.wa.gov.au.

PUBLIC SPACE ACTIVATION

In this section, we'll help you to activate the public space around your business.

Public space activation is the perfect way to grow your business.

The City of Vincent supports businesses to utilise public spaces to create vibrant places. We encourage businesses to think outside the box to utilise our streets, town centre parks, and civic squares to engage customers and enhance the streetscape.

Public Space Activation types

The City of Vincent offers up to 11 types of Public Space Activation.

Alfresco Dining

Alfresco dining is a dining area located on public space for your customers to enjoy during business operating hours.

You can conduct alfresco dining on the footpath area in front of your businesses providing it is operated in conjunction with an approved food business (such as a café or restaurant).

You may extend this outdoor eating area in front of the adjacent tenanted business, if you have obtained permission from the owner of the business.

You may also extend the outdoor eating area in front of an adjacent vacant business, if you have obtained permission from the owner of the tenancy.

Alfresco dining is governed by the City’s Trading in Public Places Local Law 2008.

Fees

Free

Delays Instantly
Duration 12 months
Public Consultation No
Inspection No

Alfresco dining areas must be either within the frontage or kerbside zone.

A minimum 1500mm continuous clear pathway for pedestrians must be maintained. This is to ensure there is enough room for pedestrians, prams and wheelchairs to pass safely.

A 600mm ‘kerb buffer’ is required adjacent the road to ensure car doors can be opened.

If your business is located:

  • adjacent a road where the speed limit is 60km/per hour; or
  • on Charles Street or East Parade; or
  • within 10 metres of a corner

You may only use the frontage zone for your alfresco dining area.

Your alfresco dining area must be placed so as not to obstruct the visibility or clear sight lines of any person at an intersection of thoroughfares.



Outdoor Eating Area Permit Application

Displaying Goods

Displaying goods allows you to decorate, enhance or display your businesses wares during business operating hours on the footpath area in front of your premises.

You may extend this goods display in front of the adjacent tenanted business, if you have obtained permission from the owner of the business.

You may also extend the goods display in front of an adjacent vacant business, if you have obtained permission from the owner of the tenancy.

Fees

Free

Delays Instantly
Duration 12 months
Public Consultation No
Inspection No

Goods displays must be either within the frontage or kerbside zone.

A minimum 1500mm continuous clear pathway for pedestrians must be maintained. This is to ensure there is enough room for pedestrians, prams and wheelchairs to pass safely.

A 600mm ‘kerb buffer’ is required adjacent the road to ensure car doors can be opened.

You may only use the frontage zone for your goods display if your business is located:

  • adjacent to a road where the speed limit is 60km/per hour; or
  • on Charles Street or East Parade; or
  • within 10 metres of a corner

Your display must be placed so as not to obstruct or impede the reasonable use of a thoroughfare or access to a place by any person or the sight line of any vehicle drivers.



Goods Display Permit Application

Displaying an A-Frame Sign

Market your business with a small portable sign during business operating hours.

Portable sign means an advertising sign not permanently attached to the ground or to a structure, wall, fence or building.

Deemed to comply:

  • Maximum of one sign per tenancy on a lot;
  • Be located adjacent to the building to which the sign relates;
  • Be displayed only during the normal business hours of the business to which the sign relates;
  • Have no moving parts once the sign is in place;
  • A maximum dimension of 1.2 square metres; and
  • Portable signs located within thoroughfares shall meet the requirement of the City’s Local Government Property Local Law.

Fees

Free

Delays Instantly
Duration 12 months
Public Consultation No
Inspection No

Signs must be either within the frontage or kerbside zone.

A minimum 1500mm continuous clear pathway for pedestrians must be maintained. This is to ensure there is enough room for pedestrians, prams and wheelchairs to pass safely.

A 600mm ‘kerb buffer’ is required adjacent the road to ensure car doors can be opened.

If your business is located:

  • adjacent a road where the speed limit is 60km/per hour; or
  • on Charles Street or East Parade; or
  • within 10 metres of a corner

You may only use the frontage zone for your sign.

Your sign must be placed so as not to obstruct or impede the reasonable use of a thoroughfare or access to a place by any person or the sight line of any vehicle drivers.



Portable Signage Permit Application

Cooking on the footpath

Cook food adjacent your business during business operating hours.

Fees

One off - $80.00

Annual - $150.00

Not for profit/Charitable Organisations and City of Vincent registered food businesses* - $0

*Does not include kitchen hire premises.

Delays

5 - 10 business days

Duration

Determined upon application

Public Consultation No
Inspection Yes
Application form Food Stallholder Van Permit Application Form

Each application will need:

  • A completed application form.
  • A diagrammatic layout of the food stall/van.
  • A copy of each operators ‘food business registration certificate’.
  • A copy of the businesses public liability (min $10million).
  • A copy of the menu.

To apply for this permit, please email the completed Food Stallholder Van Permit Application Form to mail@vincent.wa.gov.au.

Organising street entertainment

Organise a street entertainer to perform adjacent your business.

Fees

Between $0 and $500

Delays 5 business days
Duration 12 months
Public Consultation No
Inspection No

To apply for this permit, email the City of Vincent at mail@vincent.wa.gov.au.

Street furniture

Street furniture is any affixed or significantly weighted bench, seat, table, litter bin, planter box, umbrella, light, bicycle rack or other item that may be reasonably characterised as street furniture.

Fees

Free

Delays 1 month
Duration 24 months
Public Consultation No
Inspection Yes
Requirements You can find all the requirements on page 13 of our Vibrant Public Spaces Policy.

Street Furniture Application

Affixed eating area furniture

An affixed eating area furniture is any affixed or significantly weighted bench, seat, table, planter box, umbrella, light or other item that may be reasonably characterised as eating area furniture.

It can be associated with an existing approved outdoor eating area for the use, benefit and enjoyment of business patrons, during business operating hours, and the public, out of business operating hours, on City owned and managed land.

Fees

Free

Delays 1-2 month
Duration 24 months
Public Consultation Under certain circumstances
Inspection Yes
Requirements You can find all the requirements on page 16 of our Vibrant Public Spaces Policy.

Affixed Eating Area Furniture Application

Pop-up Parklet

A pop-up parklet is a small pop-up public park set into the existing streetscape. It is for anyone to use at all times, and are not reserved for customers of particular businesses.

It also includes the repurposing of part of the street into a small public park through the provision of seating, shade and greenery during a City approved or acknowledged event.

Fees

Free

Delays 1-2 month
Duration 24 months
Public Consultation No
Inspection Yes
Requirements You can find all the requirements on page 20 of our Vibrant Public Spaces Policy.

Pop-up Parklet Application

Pop-up Eatlet

A pop-up eatlet is a pop-up outdoor eating area during business operating hours and small public park out of business operating hours. It is reserved for customers of particular businesses during business operating hours and are available for anyone to use out of business operating hours.

It also includes the repurposing of part of the street into a dual purpose outdoor eating area and small public park through the provision of seating, shade and greenery during a City approved or acknowledged event.

Fees

Free

Delays 1-2 month
Duration 24 months
Public Consultation No
Inspection Yes
Requirements You can find all the requirements on page 20 of our Vibrant Public Spaces Policy.

Pop-up Eatlet Application

Parklet

A parklet is a small public park set into the existing streetscape for anyone to use at all times and are not reserved for customers of particular businesses.

It also includes the repurposing of part of the street into a public space for people through the provision of seating, shade and greenery.

Fees

Between $1,000 and $1,250 approval fee (once-off)

Between $0 and $2,500 design fees (once-off)

Delays 2-3 month
Duration 24 months
Public Consultation Yes
Inspection Yes
Requirements You can find all the requirements on page 25 of our Vibrant Public Spaces Policy.

Parklet Application

Eatlet

An eatlet is an outdoor eating area during business operating hours and small public park out of business operating hours reserved for customers of particular businesses during business operating hours and are available for anyone to use out of business operating hours.

It also includes the repurposing of part of the street into a dual purpose outdoor eating area and small public park through the provision of seating, shade and greenery.

Fees

Between $1,500 and $1,750 approval fee (once-off)

Between $0 and $2,500 design fees (once-off)

$500 annual renewal fee (on-going)

Delays 2-3 month
Duration 24 months
Public Consultation Yes
Inspection Yes
Requirements You can find all the requirements on page 25 of our Vibrant Public Spaces Policy.

Eatlet Application

Other proposal

If your public space activation does not align with the options listed below, you can still request approval.

You can find all the requirements on page 26 of our Vibrant Public Spaces Policy.

Please send an email with details of your project to mail@vincent.wa.gov.au.

Which application to submit

Need help to find out which application you need to submit? Answer few questions in our Public Space Activation Types - Self Assessment Tool and discover the specific type of Public Space Activation that you need to apply for in relation to your business.

Public Space Activation Types - Static Flow Chart

Public Space Activation Types - Self Assessment Tool

More information

If you need further information, contact the City of Vincent Business Support on (08) 9273 6000 or business.support@vincent.wa.gov.au.

Ongoing Support

City of Vincent support

Business E-News

Business E-News provides monthly updates and advice useful for City of Vincent businesses.

If you are a local business within the City of Vincent and would like to receive our business e-newsletter, please complete the quick form below and we'll add you to the list.

Subscribe to our Business E-News

Graffiti Removal

Fast removal of graffiti can be an effective deterrent for further graffiti, vandalism and crime. The City operates its own Graffiti Removal Service which will remove graffiti from residential and commercial properties that is adjoining the City's infrastructure and accessible from public property, as well as from the City's property.

If you notice any graffiti tags in Vincent, you are encouraged to report the details as soon as possible to either Engineering on 9273 6000 during office hours or 6324 0329 after hours and on weekends and public holidays. Alternatively, you can use our Report It form to report graffiti at any time.

The Vincent Graffiti Safewipe Citizens’ Pack is a community initiative of the City and the Safer Vincent Crime Prevention Partnership to assist residents and businesses with the removal of graffiti outside their properties. Read the guidelines and apply for a free pack here.

Ranger services

The City's Ranger Services team are on duty seven days a week and provide assistance with relevant legislation and local law matters including:

  • Parking
    Enforcing parking local laws and administering parking permits to ensure equity, safety, convenience and accessibility to all members of our community
  • Animal control
    Ensuring the registration and control of dogs and cats, including assistance with dog attacks and nuisance barking
  • Litter and illegal dumping
    Ensuring a clean and safe community through education and enforcement
  • Trading in public places
    Regulation, control and management of activities and facilities on the City's property, thoroughfares and public places, including administration of permits for filming, fundraising, outdoor eating areas, goods display, portable signage and street entertainment (permit application)
  • Fire hazards
    Ensuring compliance with the provisions of the City's annual Bushfire Notice (bushfire and fire hazard management)
  • Eyes on the street
    Patrolling our public spaces and places, assisting in the management of events and reporting anti-social, criminal and suspicious activity to WA Police and other agencies as required.

For Ranger Services during office hours, contact the Customer Service Centre on 9273 6000 between 8.30am and 5pm.

Ranger Services can be contacted on 6324 0329 outside of business hours to assist with emergency situations such as major damage to public property that poses a risk to members of the public, issues with accessing City facilities and reserves, dog attacks and vehicles obstructing access to properties. Non-urgent matters will be attended to during business hours.

To report information about criminal activity or suspicious behaviour that does not require police assistance call Crime Stoppers WA on 1800 333 000. To report incidents of criminal or anti-social behaviour that require police assistance please call 131 444. To report incidents where life or property is threatened or in danger, please call 000.

Foodsafe Training for Handlers

The City in conjunction with Environmental Health Australia provides a FoodSafe Training Course that is cheap, flexible and covers all aspects of food safety relevant to the hospitality and food service industry.

External support

Small Business Development Corporation

The SBDC offers free trusted advice on a range of small business matters including:

  • specialist advice in relation to commercial lease agreements
  • a dispute resolution service (DRS) to assist with resolving business to business and business to government disputes
  • general, free advice on challenges and opportunities arising in your businesses.

You can speak to an experienced business adviser for free by calling 133 140 or using the live chat function on the SBDC website.

Australian Government

Business.gov.au is an online Australian Government resource which provides a wide range of business information and assistance with regard to starting a business, running a business or exiting a business. This site also offers grants and assistance for business owners at all stages of their business timeline.

Chamber of Commerce and Industry of WA

The Chamber of Commerce and Industry of WA  is a member driven organisation providing quality information, professional services and support for businesses. Its mission is to make it easier to do business in the state and ensure that WA is a place where businesses of all shapes and sizes can succeed.

Australian Business License and Information Service

The Australian Business License and Information Service helps business operators and people considering starting a business to identify the types of licenses, permits, approvals, regulations and codes of practice required or in place for the relevant state, territory, local and Australian government.

More information

If you need further information, contact the City of Vincent Business Support on (08) 9273 6000 or business.support@vincent.wa.gov.au.

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