The City of Vincent will support businesses to transition to using external waste providers after the decision was made to end its outdated two-bin service for commercial ratepayers.

Vincent businesses will be provided with advice and support over the next few months before the City’s commercial rubbish and recycling collection service ends on 30 June 2021.

Commercial ratepayers will also get a rebate of about $520 each in 2021-22 to make the change to external contractors easier.


When will my bin be removed?

The Citys removal of bins from commercial properties is staged. Your bins will be emptied as usual and a designated bin control team will remove bins during the timeframe listed below:

AreaBin Presentation DayRemoval Date
1 - Monday Collection Area Monday 5 July 5-7 July
2 - Tuesday Collection Area Tuesday 13 July 13-15 July
3 - Wednesday Collection Area Wednesday 21 July 21-23 July
4 - Thursday Collection Area Thursday 8 July 8-10 July

5 - Friday Collection Area

Friday 16 July 16-20 July

All waste and recycling bins will need to be on the verge by 6am on the scheduled bin presentation day.

An area map is detailed below indicating your collection area.

I haven't organised a replacement service for my waste & recycling! What can I do?

If you have left finding a replacement service for your waste and recycling collection – don’t panic! The WA Local Government Association (WALGA) has established a Preferred Supplier Panel for the provision of Waste Collection goods and services. Below is a list of the WALGA preferred suppliers, alternatively you can search online to find more services near you at or

Cleanaway  131339 
Instant Waste  9379 2111 
JJ Richards 6278 1000 
SOLO 9410 1566 
SUEZ 131335 
Veolia 132955 - option 1 or 2 

We encourage businesses to seek more than one quote. Perhaps even speak with a neighbouring business to share the service.

If you have any further questions, please don’t hesitate to contact our Waste & Recycling Team on 9273 6000.

What has the City decided?

At the September 15, 2020 Ordinary Council Meeting the decision was made to end the City’s commercial waste and recycling service on the 30 June 2021.

To learn more refer to item 10.1 in the minutes below.

 Minutes Ordinary Council Meeting | 15 September 2020

What does that mean for my business?

The City will continue to update and provide support during the transition period for all businesses. As of July 2021, your business will need to arrange for a commercial waste company to collect your waste and recycling.

If you are a commercial landlord who does not provide a waste and recycling service to your tenants you will need to let your tenants know about the change so that they can make their own arrangements with a private waste company.

Why is the City ending its commercial waste service?

The current commercial waste and recycling service is an extension of the residential two-bin system, rather than a separate and tailored commercial waste service. This current service isn’t designed to meet the needs of different businesses or encourage the diversion of waste from landfill.  Additionally, the City is implementing a three-bin FOGO system from October 2021 and this service is not suitable for commercial businesses.

Commercial waste companies are better placed to provide this service to businesses. They have economies of scale, and can provide competitively priced services that are tailored to the needs of your business.

These services are designed to maximise recycling and diverting waste from landfill, which is an important consideration for the City that has set a vision of sending zero waste to landfill by 2028.

Why is the FOGO system not suitable for commercial businesses?

The 3-bin Food Organics and Garden Organics (FOGO) collection system is a bin system designed for residential households, focussing predominately on the recovery of residential quantities of food, organic and garden waste. Commercial businesses, for the most part, are less likely to generate garden waste. 

Additionally, the collection frequency and the bin infrastructure of this system is generally not suitable for most commercially rateable businesses, as the current 240L general waste bin will be replaced with a smaller 140L which will be collected fortnightly, alternating with the collection of the 240L commingled recycling bin. The 240L FOGO bin will be collected weekly. These Commercially rated businesses would therefore, require more tailored waste services, to ensure their waste is collected efficiently, whilst maximising waste recovery.

Why can't the City provide a tailored service?

A fit for purpose, tailored service would require a significant additional investment.  The commercial market already has several major suppliers and is very competitive, and as businesses are not obliged to use the City’s services this is not a viable option.

When will the service end?

The current commercial service the City provides will end on 30 June 2021. Vincent businesses will be provided with advice and support over the next nine months before the change occurs to ensure you are ready and have the right commercial waste provider in place for your business.

What happens next?

I am a commercial ratepayer and my business currently receives waste services from the City:

Here is a breakdown of the steps:

  1. Over the next nine months, the City will be providing commercial businesses with guidance on how to transition to a new contractor.
  2. March – June 2021. Your business will receive a reminder to seek a new waste contractor before 1 July 2021 and information on when the City’s bin infrastructure (waste and recycling bins) will be removed.
  3. 30 June 2021: The City’s Commercial Services officially cease and all City bins will be removed.
  4. Rebate of about $520 will automatically be applied on rates issued in 2021/22.

I am a commercial ratepayer and don't use the City's waste services:

If you are currently not receiving any waste and recycling services through the City you will not be affected by the change. As a commercial ratepayer you will still receive a rebate of about $520, which will automatically be applied on rates issued in 2021/22.

How does the rebate work?

The rebate of approximately $520 will automatically be applied on your rates notice issued in 2021/22.

Will support be available after 2020/21?

Council will receive an implementation report six months after the service ends so it can review any financial and service impacts on commercial ratepayers and decide if further support may be required. This will be considered as part of the 2022-23 Annual Budget.

The City’s Waste and Recycling Team will continue to provide advice to businesses even though it will not be providing a service.

I have a small home-based business and only have residential bins – will I be affected by this change?

Small home-based businesses that are using the residential bin system won’t be affected by the service change.

I have a small commercial business (micro-business) which only generates a small amount of waste

There may be an option for the City to provide a residential waste collection service to small businesses. This would be a discretionary, charged service option of $520 per annum, principally provided on the basis that it is the best environmental option for the business and can be accommodated in the City’s existing residential collection service.

If you think this service would be suitable for your micro-business, please email or call 9273 6000 to request an assessment form.

Which waste provider should I choose?

The City cannot recommend specific commercial waste providers and we encourage businesses to seek more than one quote.

The WA Local Government Association (WALGA) has established a Preferred Supplier Panel for the provision of Waste Collection Goods and Services. This comprehensive Panel makes a wide range of quality products and services available to Local Government at highly competitive rates.

The following providers are WALGA preferred suppliers:






Instant Waste

9379 2111

JJ Richards

6278 1000


9410 1566




132955-option 1 or 2

You can search online to find more services near you:

Please visit  or

Do you have any waste minimisation tips for my business?

Get to know what waste your business is generating and find tips to reduce, reuse and recycle. Planet Ark has developed tips and tools that can get your organisation reducing waste, saving money and improving staff moral:

War on waste toolkit

Who can I contact for further information?

Our Waste Team are here to help you, should you have any queries or require further support , please contact us via 9273 6000 or email