ACCESS & INCLUSION

All residents contribute to the vibrant social, economic and cultural life of our community, and the City of Vincent is committed to ensuring that services, events, buildings, facilities and information provision within its control are accessible to all members of the community. This includes meeting the specific requirements of people with disability, carers, seniors, children, parents and people from culturally and linguistically diverse backgrounds and is supported by our Access and Equity Policy.

What is Access and Inclusion?

Access is about ensuring all people are able to access information, services and facilities.

Inclusion is about ensuring that all people, regardless of age, ability, gender, nationality or religion can fully participate in activities and services in the same way as any other member of the community.

Access and Inclusion Plan 2022-2027

The City's Access and Inclusion Plan 2022-2027 ensures we develop and implement strategies to enable everyone to equally participate and be included in their community.

The primary focus of the Plan is to provide equitable access and opportunity for people with disability, but the plan also benefits other groups including people with small children, those who do not speak, read or write English fluently, people with injuries (e.g. a broken leg) and people from minority groups who may face barriers to participating in community life.

The Plan was developed with significant input from our community and has been lodged with the Department of Communities.

The Plan covers actions across 8 areas which are: 

Outcome One - People with disability have the same opportunities as other people to access the services of, and any event by, a public authority

Outcome Two - People with disability have the same opportunities as other people to access the buildings and other facilities of a public authority

Outcome Three - People with disability receive information from a public authority in a format that will enable them to access the information as readily as other people are able to access it

Outcome Four - People with disability receive the same level and quality of service from the staff of a public authority as other people receive from the staff of the public authority

Outcome Five - People with disability have the same opportunities as other people to make complaints to a public authority

Outcome Six - People with disability have the same opportunities as other people to participate in any public consultation by a public authority

Outcome Seven - People with disability have the same opportunities as other people regarding employment practices (recruitment and retention) by a public authority

Outcome Eight - People with disability have the same opportunities as other people to have their needs and entitlements considered when the City of Vincent is developing and implementing policies and procedures 

Our Access and Inclusion Plan was adopted by Council on 26 July 2022. It is available at the link below for viewing and download.

City of Vincent Access and Inclusion Plan 2022-2027 (Accessible Word Doc)

Alternative formats are available upon request. Please contact the Diversity Access and Inclusion Officer through any of the contact methods listed on our Contact webpage

Accessible City of Vincent

Accessible Beatty Park

ACROD Parking

Angelfish Swimming Lessons at Beatty Park

Books On Wheels

Hyde Park Accessible Playground

Liberty Swing

Verge Mowing Assistance

We also provide an Assisted Household Bin Service for residents who, through age, a medical condition or disability, are unable to place their waste bins on the kerbside for collection. Conditions apply. To request an application form, please email mail@vincent.wa.gov.au or call 9273 6000

Support Services

National Disability Insurance Scheme (NDIS)

Disability Gateway

Helping Minds

Auslan Interpreter Service

Translation Service

Special Olympics Australia - Inclusive Sport Academy

Rights and support for people with disability

The Australian Human Rights Commission leads the implementation of the Disability Discrimination Act 1992. This Act makes disability discrimination unlawful and aims to promote equal rights, opportunities and access for people with disability. Complaints about discrimination and breaches of human rights can be made to the Australian Human Rights Commission at any time.

If you have a complaint or have something you wish to advise us of, then you can call us on 08 9273 6000 or submit it via our simple online form here.

Commonwealth Respite and Carelink Centre

Commonwealth Respite and Carelink Centres are information centres providing free and confidential information on community aged care, disability and other support services available locally, interstate or anywhere within Australia. They provide a single point of contact for the general public, service providers, general practitioners and other health professionals for information on community, aged and disability services and carer support. The Centres can also assist with information about costs for services, assessment processes and eligibility criteria.

You can contact your nearest Commonwealth Respite and Carelink Centre by phoning a national telephone number 1800 052 222.

National Disability Insurance Scheme (NDIS)

The National Disability Insurance Scheme (NDIS) is one of the biggest social and economic reforms in Australia since the introduction of Medicare in the 1970's. The NDIS is Australia’s first national Scheme for people with disability. It provides funding directly to individuals and as of March 2020, 38,893 people in Western Australia are receiving support from the NDIS.

The NDIS can provide all people with disability with information and connections to services in their communities such as doctors, sporting clubs, support groups, libraries and schools, as well as information about what support is provided by each state and territory government.

Find out more about the NDIS here

More Information and Feedback

The City welcomes ongoing feedback relating to any access and inclusion experiences within Vincent. Please contact the Community Development team through any of the contact methods listed on our Contact webpage

Language Assistance:

National Relay Service (NRS) 133 677 (TTY/ voice calls) or www.relayservice.com.au

Speak and Listen: 1300 555 727

Translating and Interpreting Service: 131 450