COVID-19 | important community information

What is the City of Vincent doing in response to COVID-19?

The City of Vincent is following the direction from State and Federal health agencies to provide an environment that is safe and healthy, and will continue to provide essential community services. 

To ensure the safety of our community, the City has implemented the following measures to reduce the risk of spread:

  • Cancelled all events until further notice.
  • Many City of Vincent employees have started to work from home.
  • Beatty Park Leisure Centre, City of Vincent Library, Loftus Recreation Centre and the Community Centre have all been closed with immediate effect.

If you have any questions or concerns, you should contact the Public Health Information Line on 1800 004 599 or visit the Department of Health.

Please read on for important community information and FAQs. We will continue to update this page as information emerges and make sure to check out the news section of our website for the latest announcements.

COVID-19 Relief & Recovery

The City has been urgently working on measures to provide immediate relief and support recovery for our community and local businesses impacted by COVID-19.

The comprehensive COVID-19 Relief and Recovery Strategy was adopted at the Special Council Meeting on Monday 30 March. To find out what measures are included in the strategy click below.

News story | COVID-19 Relief & Recovery

COVID-19 Relief & Recovery Strategy


Our Facilities 

Administration & Civic Centre

Our admin centre is currently operating with a phone service only at the front desk. Our customer service team are working from home and are available via email or phone. We encourage customers to contact us via:

Green waste bags have been placed outside the administration building for collection and we ask residents to restrict themselves to a maximum of 2 bags per household.

Beatty Park Leisure Centre

Beatty Park closed on Monday 23 March in response to the Federal Government's restrictions on social gatherings. We are currently looking into providing online services for the community - more details coming soon.

Library & Local History Centre

The Library & Local History Centre is also closed as a result of the Federal Government's restrictions on social gatherings. We will be providing information soon regarding books on loan, homebound services and accessing the library's online resources. Visit the Library's website for FAQs.

Community Centre & Loftus Recreation Centre

The Community Centre and the Loftus Recreation Centre are closed until further notice.

Supporting Local Business

Small business support during COVID-19

The City understands the devastating impact COVID-19 is causing local businesses and we are committed to doing everything we can to provide relief and support to our local business community.

Visit our page below to find out what the City is doing to support local businesses, what federal and state support is available, plus other useful business resources and links.

Small business support page

Open for Business

To support our local businesses who are still operating and help you find out what's still open, we have created Open for Business in Vincent.

Open for Business is our online local business directory. Follow the link below to see what's open in Vincent. Now more than ever, we need to support our small businesses and buy local.

Open for Business in Vincent

Facility Hire, Sporting Clubs & Community Groups

Facility hire

Hiring of all facilities, parks and sports groups has been put on hold until 25 April 2020. All bookings between 25 March 2020 - 25 April 2020 have been cancelled and will receive a refund through SpacetoCo. Please note, refunds can take up to 5-10 working days to process.

Outdoor reserves and parks are still able to be used for personal exercise but gatherings are restricted to 2 persons at any one time. For more information please contact community.partnerships@vincent.wa.gov.au

Information for clubs and sporting groups

In response to Federal Government restrictions to stop the spread of COVID-19, all club sporting activities in the City of Vincent must cease until 25 April 2020. This includes training and gameplay. All bookings made between 25 March - 25 April have been cancelled and any payments for reserve usage will be refunded.

For more information please contact community.partnerships@vincent.wa.gov.au

Information for community groups

Restrictions implemented by the Federal Government commencing midnight 25 March require closure of community and recreation centres, social sporting clubs and activities, historic sites, youth centres, halls, clubs, RSL's, PCYC's and places of worship.  If you have any questions about what activities can and cannot go ahead for your organisation, please visit aus.gov.au. If you cannot find an answer, contact us at community.partnerships@vincent.wa.gov.au. Please note that as the situation is constantly evolving, we may need to get back to you with an answer.

While most face to face activities and operations are now restricted, the City is encouraging our community to create new ways to connect with each other online or with other social distancing measures. If your community group is innovating to deliver services to the community (or even just staying connected with your members in a fun way) we would love to hear about it – please send details and links to us at community.partnerships@vincent.wa.gov.au. We also want to share and promote live stream lessons, workshops or other activities that the community can get involved in.

If your community group is experiencing hardship as a result of COVID-19, you may be eligible for government support. Head over to our COVID-19 business support page for more information.

Personal Training and Group Fitness

All group fitness sessions have been placed on hold until 25 April 2020. All bookings between 25 March - 25 April have been cancelled and will receive a refund where applicable. Please note refunds can take 5 - 10 working days to process.

Bookings for one-on-one personal training are still being accepted and the City will be waiving all fees associated with personal training permits as part of our COVID-19 Relief and Recovery Strategy. Public Liability Insurance will still be required. For more information please contact facilitybookings@vincent.wa.gov.au

Frequently Asked Questions

Will my bins be collected as usual?

Yes.

Do you need assistance or are you looking to volunteer and help others?

It’s important we all continue to look out for each other. Check in on others and reach out to those most at risk - neighbours living alone, the elderly and people with pre-existing medical conditions. It’s a good idea to confirm their telephone number so you can contact them during periods of isolation. They may also need your help to slowly stock up on essential items and fill prescriptions for essential medicines. Bulk buying is not required. 

We've created the Vincent Community Support Network to help our vulnerable residents who may be at higher risk of being impacted by COVID-19 including seniors, immune-compromised, people with a disability, socially isolated, CALD or Indigenous backgrounds.

For more information and to register click below:

Vincent Community Support Network

How can I protect myself and others?

The Department of Health advises the most effective way to mitigate the risk of contracting Coronavirus is to practice good hygiene.

  • Stay home if you are experiencing a fever, cough, sore throat, fatigue or shortness of breath.
  • Wash your hands frequently and thoroughly with soap and water for at least 20 seconds. Dry your hands.
  • Cover your coughs and sneezes with a flexed elbow.
  • Avoid touching your face.
  • Use and immediately bin tissues.

What are the symptoms of the virus?

Symptoms can range from mild illness to pneumonia. Some people will recover easily, and others may get very sick very quickly. People with coronavirus may experience:

  • Fever
  • Cough
  • Sore throat
  • Fatigue
  • Shortness of breath
  • Flu-like symptoms.

When and how should I seek medical attention?

To seek medical help from a doctor or hospital, call ahead of time to book an appointment. You will be asked to take precautions when you attend for treatment. Follow the instructions you are given.

Your doctor will tell you if you should be tested. They will arrange for the test.

You will only be tested if your doctor decides you meet the criteria:

  • You have returned from overseas in the past 14 days and you develop respiratory illness with or without fever.
  • You have been in close contact with a confirmed COVID-19 case in the past 14 days and you develop respiratory illness with or without fever.
  • You have severe community-acquired pneumonia and there is no clear cause.
  • You are a healthcare worker who works directly with patients and you have a respiratory illness and a fever.

What should I do if I have been told to self-isolate?

Refer to the Department of Health’s isolation guidance

Useful Resources

To stay informed of updates and essential information we recommend you download the Federal Government's 'Coronavirus Australia' app in the Apple App Store or Google Play (for Androids).

For information on how to help stop the spread of the virus, what to do if you have symptoms and for latest official medical advice see below:

Australian Government Coronavirus (COVID-19)

Department of Health

Healthy WA

Health Direct

About Coronavirus

Coronavirus National Health Plan

Translating or Interpreting Services

Good Hygiene Starts Here